Privacy Policy

Introduction

This Privacy Policy explains how Ventrova.com (the "Site" or "Service") collects, uses, and protects your personal information when you visit or interact with our website and HTML5 game. Ventrova.com is owned and operated by XAP Limited, a company registered in the United Kingdom (Company No. 15395971), with its registered address at 7 Morant View, Bowbrook, Shrewsbury, SY5 8QF, UK. For purposes of applicable data protection laws, XAP Limited is the data controller of the personal information collected through this Service.

We are committed to safeguarding the privacy of our users and ensuring that all personal data is handled in compliance with relevant privacy laws, including the EU General Data Protection Regulation (GDPR) and other applicable legislation. By using Ventrova.com, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this Policy, please do not use our website or Service.

No User Registration: Our website does not require you to create an account or register. You can play the HTML5 game and browse the Site without providing login credentials. We will not ask you for a username, password, or profile information to use the game. However, we may still collect certain information when you interact with our Service, such as when you fill out our contact form, or as a result of cookies and analytics tools as described below.

Intended Audience (18+): Our Service is intended for users who are at least 18 years old. We do not knowingly allow children or minors to use our Site (see Children's Privacy below for more details). We promote our site and game through various channels (including e-commerce platforms and external advertising networks, such as Google Ads and Google Analytics), but this Privacy Policy applies to all users of Ventrova.com, regardless of how they accessed the Service.

Information We Collect

We collect both personal information and non-personal information from users of our Service. Personal information means data that can identify you as an individual (such as your name or email address), whereas non-personal information includes data that does not directly identify you (such as usage statistics). The types of information we collect include:

  • Information You Provide to Us: When you use our contact form or otherwise communicate with us, you may provide personal details like your name, email address, and the content of your message. We collect this information so we can respond to your inquiries or feedback. Similarly, if you participate in any surveys, promotions, or provide information through other interactive features on our Site, we will collect the information you choose to provide. (Note: We do not have user accounts on our site, so you are not required to register or provide login credentials at any point.)
  • Usage Data: When you visit Ventrova.com or play our game, we automatically collect certain information about your device and how you use the Service. This may include your IP address, device type, browser type, operating system, referring website, pages or screens you view, the dates/times of your visits, and other technical information. We collect this information through server logs and analytics tools (such as Google Analytics) to help us understand how users interact with our Site and to improve performance. This data is generally aggregated and not used to identify you personally, but it might be considered personal data in some jurisdictions (like the EU) because it can theoretically be linked to an individual.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and gather additional data about how you use our Service. Cookies are small text files stored on your device (see Cookies and Tracking Technologies below for more details). For example, cookies may remember your game preferences or track your progress, and analytics cookies help us count unique visitors and see which features are popular. We may also use local storage or web beacons for similar purposes. The information collected via cookies may include unique identifiers and other data about your browsing session.

We do not intentionally collect any sensitive personal information (such as race or ethnic origin, political opinions, religious beliefs, health data, or genetic information), nor do we collect information about criminal convictions. We also do not knowingly collect any information from individuals under the age of 18 (see Children's Privacy). If we discover that we have inadvertently collected personal information from a minor, we will delete it promptly.

How We Use Your Information

We use the information we collect for various purposes in order to operate our Service, communicate with you, and ensure a safe and lawful environment. Specifically, we may use your personal and non-personal information for the following purposes:

  • Providing and Improving the Service: To allow you to play our HTML5 game and use our website features; to display content correctly and ensure the game functions properly; and to analyze performance and make improvements. For example, usage data helps us understand which game features are popular or if users encounter errors, so we can refine and optimize the user experience.
  • Communication and Support: To respond to your inquiries, feedback, or requests. If you contact us through the contact form or by email, we will use your provided contact information (e.g., your email address) and message content to respond to you. We may also use your information to send you important administrative communications relating to the Service, such as updates to this Privacy Policy or information about critical security issues or support matters. (We will not send you promotional emails unless you have explicitly agreed to receive them.)
  • Analytics: To monitor and analyze usage of our website and game via tools like Google Analytics. This helps us understand user traffic patterns, such as the number of visitors, their geographic locations (broadly, not at the exact address level), what pages or features are used most, and how users engage with our content. We use this data to make informed decisions about new features, content, and to improve the overall functionality and user-friendliness of the Service. (See the Analytics section below for more details on our use of analytics tools.)
  • Security and Fraud Prevention: To maintain the safety and integrity of our Service. We may use information (including IP addresses and usage patterns) to detect and prevent fraud, cheating, abuse, or other activities that could be illegal or violate our Terms of Service.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes. For example, we may retain and use certain information to fulfill our tax and accounting obligations, to respond to lawful requests by public authorities (such as complying with a court order or subpoena), or to establish or defend legal claims. We may also use your information to enforce our own legal rights or agreements (such as our Terms of Use) and to protect the rights, property, or safety of our users, our business, or others.

We will not use your personal information for purposes that are unrelated to the above without notifying you and obtaining your consent when required. Additionally, we do not sell your personal information to third parties for their own marketing or profit purposes. Any sharing of information with third parties (such as service providers or advertising partners) is done in accordance with this Privacy Policy and with appropriate safeguards in place.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar tracking technologies to collect information and enhance your experience. Cookies are small text files placed on your device (computer, smartphone, etc.) when you visit a website. They allow the website to recognize your device and store certain information about your preferences or past actions. We may also use local storage (a technology similar to cookies that can store data in your browser) and pixel tags/web beacons (tiny invisible images or snippets of code) for analytics and advertising purposes.

How We Use Cookies: The cookies and tracking technologies we use serve several functions:

  • Necessary Cookies: These cookies are essential for the operation of our Service. They enable core functionality such as security, network management, and accessibility. For example, necessary cookies may be used to keep track of your game session or preferences (e.g., sound settings or game progress) and to ensure that our site and game function properly. Without these cookies, certain features of the website or game may not work correctly.
  • Analytics Cookies: We use analytics cookies (such as those set by Google Analytics) to collect information about how visitors use our Site. These cookies gather data on things like which pages are visited, how long users stay, which links are clicked, and if any errors occurred. This information is aggregated and used to improve how our website and game work. The data collected by these cookies does not directly identify you; it provides us with statistics that we use to make our Service better (see the Analytics section below for more details).
  • Advertising Cookies: Our advertising partners may use cookies and similar technologies to deliver ads that are more relevant to you and to help measure the effectiveness of ad campaigns. For instance, if we display third-party ads (e.g., via an ad network like Google AdSense), a cookie might be used to remember that you’ve visited our Site and to show you related advertisements on other sites. These cookies may track things like whether you've seen an ad and whether you clicked on it. They help limit the number of times you see the same advertisement and measure the performance of ad campaigns.

Your Choices: You have the right to accept or reject cookies. When you first visit our Site, you may be presented with a cookie notice or consent banner (especially if you are in a jurisdiction like the EU/EEA) that gives you the option to enable or disable certain categories of cookies (such as analytics or advertising cookies). In addition, most web browsers allow you to control cookies through their settings. For example, you can set your browser to refuse all or some cookies, or to prompt you before accepting a cookie from websites you visit. You can also delete cookies that have already been set.

Please note that if you disable or refuse certain cookies, some parts of our Service may become inaccessible or not function properly. For instance, if you disable necessary cookies, the game might not remember your progress or settings between sessions. Disabling analytics cookies will prevent us from collecting data to improve our service, and disabling advertising cookies will not stop you from seeing ads, but the ads may be less relevant to you.

For more information on how to manage cookies and tracking technologies, refer to your browser's help documentation. There are also online resources and tools (such as aboutads.info or youronlinechoices.eu) that provide guidance on how to opt out of certain types of tracking. Keep in mind that if you clear your cookies or use a different device/browser, you may need to renew your preferences or opt-outs. We do not use cookies to collect personally identifiable information without your consent, and we do not use cookies for any purpose other than those described in this Policy.

Analytics

We use third-party analytics tools to better understand how users interact with Ventrova.com. In particular, we use Google Analytics, a web analytics service provided by Google LLC, to collect and analyze usage information.

Data Collected by Google Analytics: Google Analytics uses cookies and similar technologies to gather information about the use of our Site and game. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, the dates/times of your visits, and other usage details. Google Analytics collects this data and reports to us on metrics such as overall user traffic, popular pages, time spent on site, and geographic regions of our users. The data obtained via Google Analytics is generally aggregated and does not identify you personally. However, because Google Analytics may record IP addresses and device identifiers, it could be considered personal data in certain jurisdictions. Google may process and store this information on servers in the United States or other countries.

We have taken steps to protect your privacy in the context of analytics. For example, we enable IP anonymization in Google Analytics, which means that Google truncates/anonymizes the last octet of your IP address within the European Economic Area or other areas requiring data masking, before storing it. This means Google Analytics does not retain your full IP address, further reducing the chance that you could be identified. We have also configured Google Analytics to not share data collected on our Site with other Google products or services, and we honor any “Do Not Track” signals or cookie opt-outs by not loading analytics scripts when a user has opted out.

Your Choices for Analytics: If you do not want your site activity to be collected by Google Analytics, you have several options. You can opt out of analytics cookies via our cookie consent banner (where available) or by adjusting your browser settings to block Google Analytics cookies (typically named _ga, _gid, etc.). Google also provides an opt-out mechanism in the form of the Google Analytics Opt-out Browser Add-on, which you can install in your browser to prevent data from being used by Google Analytics – this add-on is available at https://tools.google.com/dlpage/gaoptout.

For more details on how Google Analytics handles user data, you can review Google’s own policies, such as Google’s Privacy Policy and the page titled “How Google uses information from sites or apps that use our services.” By using our Site with analytics cookies enabled, you consent to the processing of your data by Google as described above. If you later withdraw your consent (for example, by disabling analytics cookies or using the opt-out add-on), Google Analytics will no longer collect information from your visits to our Site.

External Links

Ventrova.com may contain links to other websites or services that are not operated by us. For example, we might provide a link to our social media pages, or an advertisement displayed on our Site may redirect you to a third-party website. Please be aware that once you leave our Site or are redirected to a third-party application/website, this Privacy Policy no longer applies.

We are not responsible for the privacy practices or content of external websites or services. If you click on a third-party link, any data you provide to that third party (or that is collected by that third party via cookies or other technologies) is subject to that third party’s privacy policy, not this one. We strongly encourage you to read the privacy policies of every website or service you visit, especially if you navigate to them via links from our Site. This includes, for example, any external storefronts, social media platforms, or advertising networks that may be linked from our pages.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. Clicking on external links is at your own discretion and risk.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect the data we hold against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to: using secure server environments with firewall protection, employing SSL/TLS encryption (HTTPS) to secure data transmissions between your browser and our Site, and restricting access to personal data to authorized personnel and service providers who have a legitimate need to know that information for the purposes described in this Policy. We also ensure that any third-party partners who process data on our behalf (such as payment processors or hosting services) are obligated to adhere to strict standards of security and confidentiality.

Our website and game systems are regularly monitored for potential vulnerabilities and attacks. We update and patch our software, frameworks, and dependencies as necessary to address security issues and to protect user data. We also back up critical data to prevent loss and ensure recoverability. Despite all these measures, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

In the event of a data breach involving your personal information, we will act promptly to contain and investigate the breach. We will also notify affected users and relevant authorities as required by law (for example, under the GDPR, we would inform the UK Information Commissioner’s Office and/or other relevant Data Protection Authorities within the legally mandated timeframe, and inform you of specific steps to protect yourself if applicable).

We encourage you to take precautions as well. Use a secure and up-to-date browser when accessing our Site, and ensure that your own device is protected with antivirus software and a firewall. If you communicate with us via email or the contact form, do not include sensitive personal information that is not necessary. If at any point we provide user accounts or password-protected features (which we currently do not require for our game), you would be responsible for choosing a strong password and keeping it confidential.

By using our Service, you acknowledge and accept the inherent risks of data transmission over the Internet. You also agree that you will not hold us responsible for any unauthorized access to your personal information that is beyond our control.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or to meet legal and business requirements. The length of time we keep information can vary depending on the type of information and the context in which it was collected:

Retention Periods:

  • Contact Form Communications: If you contact us via the contact form or email, we will retain your message and contact details for as long as necessary to address your inquiry or request. We may keep correspondence for a certain period (for example, 6–12 months, or longer if needed) after resolving your issue, in case you follow up or to improve our customer support processes. After that period, unless required for legal reasons, such communications may be deleted or anonymized.
  • Analytics Data: Data collected via Google Analytics is retained according to the settings we have configured in Google Analytics. Currently, we have set Google Analytics to retain user-level and event-level data for a limited period (for example, 14 months), after which the data is automatically deleted from Google's servers. Aggregate analytics reports (which do not identify individuals) may be stored longer for historical comparison, but those reports contain no personal data.
  • Server Logs: Our web server logs and security logs, which may include IP addresses, device identifiers, and visit timestamps, are generally retained for a short duration, typically a few weeks to a few months. We keep these logs to monitor the performance of our Service and to investigate any technical issues or security incidents. Unless we are investigating suspicious activity, we do not ordinarily keep log data longer than necessary. If logs need to be retained for a longer period (for example, as evidence of a security breach), they will be archived securely and access will be restricted.
  • Cookies Data: Cookies stored on your device have their own retention durations. Some cookies (session cookies) are temporary and will be deleted automatically once you close your browser. Others (persistent cookies), such as certain analytics or advertising cookies, remain on your device until they expire or you delete them. The duration can range from a few days up to a year or more, depending on the cookie's purpose. You can always delete cookies manually via your browser settings, which will remove those stored data points from your device (though it won’t remove data that our servers or third parties have already logged).

After the applicable retention period has elapsed, or once the data is no longer needed for the purposes stated, we will either delete your personal information securely or anonymize it (so that it can no longer be associated with you). For example, we may purge old contact inquiries from our database, and we may strip analytics data of unique identifiers to convert it into purely statistical information. In some cases, we may retain certain information in an aggregated or de-identified form (so no individual person can be identified) indefinitely for research, reporting, or statistical purposes.

International Data Transfers: The personal information we collect may be transferred to, and stored on, servers and databases located outside of your country of residence. We are based in the United Kingdom, and our main servers may be located there or in other countries in Europe. However, some of our service providers (such as cloud hosting services, analytics providers, or advertising partners like Google) may process and store data in the United States or other jurisdictions. This means that your information could be transferred to, or accessed from, a country that has different data protection laws than the laws of your country (and, in some cases, may not be deemed to provide the same level of data protection as your country).

Whenever we transfer personal data internationally, we take steps to ensure that appropriate safeguards are in place to protect it in accordance with this Privacy Policy and applicable law. For example, if we transfer data from the European Economic Area (EEA) or UK to a country that the European Commission or UK authorities have not recognized as providing adequate data protection, we will implement standard contractual clauses (SCCs) or rely on another valid legal mechanism to ensure your data rights are protected. We may also rely on the fact that certain U.S. service providers are certified under programs like the EU-U.S. Data Privacy Framework (if applicable) or other frameworks that facilitate secure data exchange.

By using our Service and providing information to us, you consent to the transfer of your personal data across international borders as described above. We understand that cross-border data transfers can carry additional risks, and we remain committed to protecting your information no matter where it is processed. If you have questions about our data transfer practices, you can contact us for more information (see Contact Us below).

User Rights

We respect your rights regarding your personal data. Depending on your location and the laws that apply to you, you may have certain rights to control how your information is used and processed. These rights may include:

  • Right to Access: You have the right to request confirmation as to whether we are processing personal information about you, and if so, to request a copy of the information we hold about you. We will provide you with a copy of your personal data in a common electronic format, unless otherwise requested.
  • Right to Rectification: You have the right to request that we correct any inaccuracies or incomplete information in your personal data. If you believe that any information we hold about you is incorrect or incomplete, please let us know, and we will update it.
  • Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances. This is also known as the "right to be forgotten." You can request that we erase your personal information, for example, if it is no longer necessary for the purposes for which it was collected, or if you have withdrawn your consent and no other legal basis for processing exists. We will comply with a valid request to the extent required by law. Do note there are exceptions – for instance, we might retain certain data if we have a legal obligation to do so (such as retaining transaction records for tax purposes) or if we have an overriding legitimate interest (though we will inform you of this when responding to your request).
  • Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain conditions. For example, if you contest the accuracy of your data, you may request that we restrict processing until we verify its accuracy. Or if you object to our processing based on legitimate interests, you can request restriction while we determine whether our grounds override yours. When processing is restricted, we will still store your information, but will not use it for the purposes you have opposed until the issue is resolved.
  • Right to Object: You have the right to object to our processing of your personal information when such processing is based on legitimate interests (including profiling based on those interests), or if we were using your information for direct marketing. If you object, we will cease the processing unless we have compelling legitimate grounds to continue that override your rights, or if we need to continue processing for the establishment, exercise, or defense of legal claims. If we were ever to send you direct marketing (which we currently do not, apart from ads on our own Site), you can object at any time and we will stop sending you marketing messages.
  • Right to Data Portability: For data that you have provided to us and that we process by automated means based on your consent or in performance of a contract, you have the right to request a copy of such data in a structured, commonly used, and machine-readable format (for example, CSV or JSON file), and you have the right to transmit that data to another controller (or have us transfer it, where technically feasible), if you so choose.
  • Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time. For instance, if you consented to analytics cookies, you can later disable them; if you sent us information via the contact form and consented to us using it to reply, you can request that we stop any further use of that information. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal. If you withdraw consent for something that is necessary to provide the Service (for example, if in the future playing the game required certain data), you might not be able to continue using that aspect of the Service.
  • Right to Complain: If you believe that we have violated your privacy rights or applicable data protection laws, you have the right to lodge a complaint with a supervisory authority. If you are in the European Union/EEA, you can contact the data protection authority in the country where you live or work, or where the alleged infringement occurred. Since our company is UK-based, you may also contact the UK Information Commissioner’s Office (ICO). Contact information for data protection authorities in the EU and other regions is readily available online (for example, on the European Data Protection Board’s website). We would appreciate the opportunity to address your concerns directly before you do this, so we invite you to contact us first to see if we can resolve the issue.

These rights are not absolute and may be subject to certain conditions or exemptions under applicable law. When you contact us to exercise rights, we may need to verify your identity to ensure that we do not disclose or alter data for someone other than the data subject. We will respond to your requests within the timeframe required by law (generally within one month under GDPR, which may be extended by an additional two months for complex requests, in which case we will inform you of the extension and the reason).

To exercise any of these rights, please contact us using the information in the Contact Us section of this Privacy Policy. We will consider and act upon any request in accordance with applicable laws.

California Privacy Rights: If you are a resident of California, USA, you are protected by the California Consumer Privacy Act (CCPA) and potentially other state laws. In addition to the rights listed above (many of which overlap with CCPA rights), you have the right to request that we disclose to you what personal information we collect, use, disclose, and sell (note: we do not sell personal information). You also have the right to request that we delete any personal information about you that we have collected (with similar exceptions for information we need to keep for legal or internal business reasons). To exercise your California privacy rights, you may contact us just as any user would, and we will treat your request in accordance with CCPA requirements. We will not discriminate against you for exercising any of your privacy rights (for example, we will not deny you our Service or provide a different level of service because you made a data rights request).

Consent

By using Ventrova.com, you consent to the terms of this Privacy Policy. This means you agree that we may collect, process, and share your information as described herein. If you do not agree with any part of this Privacy Policy, you should not use our Site or Services.

In certain cases, we may ask for your explicit consent to process your data. For example, when you first visit our Site from certain regions, we may present a cookie consent banner seeking your consent to place non-essential cookies (such as analytics or advertising cookies) on your device. Similarly, if we ever request to use your personal information for a purpose that is not described in this Privacy Policy or that requires explicit consent under law, we will obtain your consent before doing so.

You have the right to withdraw your consent at any time. If you have consented to receive communications or enabled certain data processing (like cookies) and you change your mind, you may withdraw your consent by contacting us or adjusting your settings. For example, you can withdraw consent for analytics cookies by changing your cookie preferences or using the Google Analytics opt-out tools mentioned above. If you had subscribed to a newsletter (hypothetically) and then opt out, we would stop sending it to you. Withdrawing consent will not affect the lawfulness of any processing we carried out based on your consent before withdrawal.

Please be aware that if you withdraw consent for certain uses of your data, we might not be able to provide some parts of the Service to you. For instance, if in the future we introduced an optional feature that required use of your personal data, withdrawing consent for that data might mean we can no longer offer that feature to you.

By continuing to use our Site and Services after we post or communicate an update to this Privacy Policy, you consent to the updated terms of the Privacy Policy. (We will always indicate the date of the latest update so you know when it last changed.) If you disagree with any changes in the Policy, you should cease using the Service and you may contact us to remove your information as outlined in Changes to This Privacy Policy below.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will post the updated Privacy Policy on this page and update the "Last Updated" date at the top or bottom of the Policy. If the changes are significant, we may also provide a more prominent notice of the change, such as by posting a notice on our website’s homepage or by directly notifying users (if we have a way to contact you, such as via email, and if required by law).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of Ventrova.com after any changes to this Privacy Policy are posted will signify your acceptance of those changes, to the extent permitted by law.

If we make a material change to how we handle personal data (for example, if we were to start collecting additional categories of personal information or sharing data with new third parties in ways not covered by the current policy), we would seek to inform you in advance and obtain any required consent. This might involve providing an opportunity to opt in or opt out, as required by applicable laws.

In the event that you do not agree with a change or update to the Privacy Policy, you must notify us and cease using our Site. You may also request that we delete your personal information (as per your User Rights above), provided that we are not legally required to retain it.

Children's Privacy

Our Service is intended for an adult audience and is not directed to children or anyone under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18, do not use our Site or game, and do not provide any personal information to us. Ventrova.com is a simulation game (a social casino game with no real-money gambling) intended purely for entertainment by adults; while it does not involve real betting, its content is not appropriate for minors.

If we become aware that we have inadvertently collected personal information from a person under 18, we will take immediate steps to delete that information from our servers and records. No part of our Service is designed to attract anyone under 18, and we do not intentionally market to or solicit information from minors.

If you are a parent or guardian and you believe that your child under 18 has provided us with personal information, please contact us right away (see Contact Us below). We will work with you to investigate and, if appropriate, delete the information from our files. We may ask for proof of your relationship to the child before taking action, to ensure that we are not removing data at the request of someone other than the child’s parent or legal guardian.

By using our Service, you affirm that you are at least 18 years of age. We reserve the right to take steps to verify the age of our users if needed (for example, by requesting proof of age) and to suspend or terminate access to any user we suspect is underage.

Legal Compliance and Liability

We conduct our data processing activities in compliance with applicable data protection and privacy laws. This Privacy Policy is intended to meet the transparency and disclosure requirements of laws such as the European Union’s GDPR, the United Kingdom’s Data Protection Act 2018, and other relevant regulations. XAP Limited (the operator of Ventrova.com) is a company established in the UK, and we abide by UK data protection law, as well as other laws in jurisdictions where we operate or where users are located, to the extent those laws apply to us.

While we are committed to protecting your privacy and handling your data responsibly, it is important to understand the limitations of our liability regarding this Privacy Policy and your use of our Service:

  • No Absolute Guarantee: We strive to implement and maintain reasonable security measures to protect your personal information (see Data Security above). However, we cannot guarantee that our safeguards will never be defeated or that your information will remain secure in all circumstances. Cyber threats evolve rapidly, and no website or Internet transmission is completely immune to risks. By using our Site, you acknowledge that you understand and accept the risks involved in transmitting data over the internet, and that you will not hold us responsible for breaches of security that are beyond our control. If an unauthorized intrusion or breach occurs despite our efforts, we will follow applicable laws in notifying affected users and mitigating the damage, but we shall not be liable for the consequences of such breaches that occur through no fault of our own.
  • Limitation of Liability: To the fullest extent permitted by law, Ventrova.com (XAP Limited) and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of or inability to use the Service; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Service; (d) any bugs, viruses, Trojan horses, or other malicious code that may be transmitted to or through our Service by any third party; or (e) any errors or omissions in any content or data or for any loss or damage incurred as a result of the use of any content or data posted, emailed, transmitted, or otherwise made available through the Service. This limitation applies even if we have been advised of the possibility of such damages. In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability will be limited to the minimum extent required by law.
  • Third-Party Services and Links: Our Service involves integrations with third-party services (such as analytics, advertising, and payment processing). We are not responsible for acts, omissions, or breaches by these third parties, beyond the responsibilities we have to ensure they protect data on our behalf. Each third-party service provider is responsible for complying with the laws applicable to it and for maintaining appropriate security measures. We likewise are not responsible for the content or practices of external websites linked to from our Site, as noted in External Links. Your interactions with third-party entities are solely between you and those entities, and you agree that we shall not be liable for any loss or damage relating to those interactions.

This Privacy Policy is not a contract, but a statement of our practices and your rights. However, by using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms with respect to our handling of your personal information. If any provision of this Privacy Policy is held to be invalid or unenforceable by a court of competent jurisdiction, then such provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

Nothing in this Privacy Policy is intended to limit any rights you may have under applicable law that cannot be lawfully limited or waived, nor is it intended to limit our obligations to you under applicable law. In the event of any conflict between this Privacy Policy and applicable data protection laws, those laws will take precedence.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We take your privacy questions seriously and will respond as promptly as possible.

Contact Information:

  • Email: You can reach us by email at support@ventrova.com. This is our dedicated support email address for Ventrova.com and related services.
  • Contact Form: You may also send us a message through the contact form on our website. Simply navigate to the Contact section on Ventrova.com and submit your inquiry. If you use the contact form, please provide enough information for us to understand your request and get back to you (such as a subject line and a clear message).
  • Postal Mail: If you prefer to contact us by mail, you can write to us at our registered office address: XAP Limited (Attn: Privacy), 7 Morant View, Bowbrook>, Shrewsbury, SY5 8QF, United Kingdom.

When you contact us, please include your contact information and a detailed description of your question or request concerning privacy. If you are making a data subject request (as described in the User Rights section), please specify the nature of your request (e.g., data access, deletion, etc.) and the context of your interactions with us (so we can locate your data if we have it). We may need to verify your identity before acting on certain requests, especially those involving personal data.

We appreciate your feedback and questions. Thank you for reading our Privacy Policy and for trusting Ventrova.com with your entertainment. We hope you enjoy our Service, and we remain committed to protecting your privacy while you do so.

Security and Data Transmission

Our site ensures secure transitions between pages and protects your information when interacting with our partners. We do not conduct financial transactions directly through our website. All security protocols are outlined in our Privacy Policy.

Privacy Policy

At Ventrova Social, we are fully committed to providing a safe and entertaining experience for all of our users. We offer a social casino game designed purely for entertainment purposes, and we ensure that our services comply with the laws and regulations that apply to such activities, especially within the Czech Republic.

As a company based in the United Kingdom, we recognize the importance of adhering to the legal framework set by the Czech Republic regarding the promotion and advertising of social games, including simulation gambling. Our social casino game does not involve real-money gambling and is intended solely for users over the age of 18 for entertainment.

Legal Basis for Promotion of Social Casino Games in Czech Republic

In accordance with Czech law, the promotion and advertising of social games, such as simulation gambling, are permissible under specific conditions. These laws are in line with the broader European Union regulations governing the operation of gaming services and advertising standards. Social casino games that do not involve real-money gambling are treated differently under these laws and are not considered as engaging in illegal gambling activities.

Key Legal Framework and References:

  1. Czech Gambling Act (Act No. 186/2016 Coll.)
    • Social gaming and its promotion are allowed as long as no financial stake is involved and the game is not perceived as a form of illegal gambling.
    • Advertising for social games is allowed under the condition that it is targeted towards the appropriate age group, and it does not promote gambling addiction.
  2. European Union Gambling Regulation:
    • The EU’s guidelines provide a framework for advertising and promoting social gaming as long as it aligns with the non-commercial nature of the game.

For more details, you can consult the official Czech Gambling Act here.

We ensure that our practices align with these regulations, and we take all necessary steps to comply with local laws while offering an enjoyable gaming experience. All content on our site is intended for users who are over the age of 18.

If you have any questions about our compliance with these laws or need more information, please contact us at support@ventrova.com.